Jerkspin Casino Terms & Conditions

1. About these terms

These Terms & Conditions form a legal agreement between you and the operator of Jerkspin Casino in relation to your use of the website and any associated gambling services. They apply to the website, your player account, games, promotions where available, deposits, withdrawals and other services made available through the platform. Additional terms may apply to particular games, payment methods or promotional offers. Where additional terms apply, they will be shown or made available before you use the relevant service.

You should read these terms together with any responsible gambling information, privacy notice, promotion rules and other policies published on the website. If there is a conflict between these terms and specific terms for a service or promotion, the specific terms will generally apply to that service or promotion to the extent of the conflict. Those additional terms do not remove any rights or protections that cannot lawfully be excluded.

If you do not understand or accept these terms, you must not create an account, deposit money or use the Jerkspin Casino services. We recommend that you keep a copy of these terms for your records. The version in force when you use a service will generally apply to that use, subject to any rights you may have under applicable law.

Availability and legal compliance

Jerkspin Casino services may not be available in every location. You are responsible for checking whether online gambling is permitted where you live and for complying with all applicable laws and regulations. You must not access or use the website if doing so would be unlawful. We may restrict or refuse access in a jurisdiction where services cannot be offered or where we are unable to meet legal, regulatory or operational requirements.

Website content is provided for general information about the available services. Information may change, and some games, features or payment options may be unavailable from time to time. You should check the information displayed on the website before using a particular service or making a transaction.

2. Eligibility and player accounts

You must be at least 18 years old, or older if a higher minimum age applies in your location, to use Jerkspin Casino. By registering, you confirm that you meet the applicable age requirement and that the information you provide is accurate, current and complete. We may ask for evidence of age, identity, address, payment ownership or other information before allowing continued access to an account or processing a transaction.

Only one account is permitted for each player unless we have expressly approved otherwise. You must not create an account for another person, allow another person to use your account or use an account that belongs to someone else. Your login details must be kept confidential. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the issue could not reasonably have been prevented by you.

You must notify us if any account information changes or becomes inaccurate. We may suspend an account while information is checked, where verification is incomplete, where activity appears unusual, or where we need to comply with legal, fraud-prevention or safer gambling obligations. You must cooperate with reasonable verification requests and provide information that is genuine, complete and legible.

• Do not register or play if you are under the applicable legal gambling age.
• Do not use false, misleading or stolen information when opening or using an account.
• Do not open multiple accounts to obtain an advantage, avoid a restriction or interfere with account controls.
• Do not use the website on behalf of another person or permit another person to use your account.
• Do not use funds that belong to another person or funds obtained unlawfully.
• Tell us promptly if you believe your account has been accessed without permission.
• Keep your password and other login information secure and do not disclose them to another person.

If we identify duplicate accounts, inaccurate information, suspicious activity or a breach of these terms, we may close or suspend one or more accounts, void affected activity where permitted by law and take other reasonable steps. Any decision will be made with regard to applicable legal requirements and the information available at the time.

3. Games, deposits and withdrawals

Games are provided for entertainment and involve financial risk. You should only play with money you can afford to lose. Game instructions, rules, odds or other relevant information should be reviewed before you participate. By placing a bet or making a game selection, you accept the rules displayed for that game. A bet or game entry may not be cancelled after it has been accepted, except where the relevant game rules or applicable law allow this.

We aim to display game and account information accurately. However, technical errors, communication failures, display errors or other interruptions may occasionally occur. If a material error affects a game, bet, balance or transaction, we may take reasonable corrective action, including cancelling affected activity or correcting an account record, subject to applicable law. We will not knowingly allow a technical error to be used to obtain an unfair advantage.

Deposits must be made using an approved payment method that belongs to you or that you are authorised to use. We may reject, delay or reverse a transaction where required for security, verification, fraud prevention, payment processing or legal compliance. You are responsible for checking that payment information is correct and for any charges imposed by your bank, card provider or payment service.

Withdrawal requests may be subject to account verification, payment checks, anti-money-laundering controls, minimum or maximum amounts shown on the website, and any applicable game or promotion rules. Funds may be returned to an eligible payment method or processed through another available method. We do not promise a particular processing period unless one is expressly stated for the relevant service. You remain responsible for any tax obligations that may apply to you.

Bonuses and promotions

Promotions, bonuses and other offers are not available at all times and may be subject to separate eligibility requirements, expiry dates, wagering conditions, game restrictions, deposit requirements or other terms. The terms displayed with an offer apply to that offer. You should review them before opting in or using any associated benefit.

Unless expressly stated otherwise, we may withdraw, amend or refuse an offer where there is a reasonable basis to suspect misuse, error, fraud or a breach of the relevant terms. You must not use a promotion in a way that is unfair, abusive or designed to avoid its stated conditions. We may limit an account's access to promotions or remove a promotional benefit where permitted by the applicable offer terms and law.

4. Responsible gambling, privacy and acceptable use

Gambling should remain an entertainment activity, not a way to earn income or recover losses. Jerkspin Casino supports responsible gambling and may provide account tools or information to help you manage your play. These may include deposit controls, activity information, time reminders, breaks or self-exclusion options, depending on what is available. You should use the available tools and seek independent support if gambling is becoming difficult to control.

A self-exclusion or account closure request should be made carefully. If you ask us to restrict or close your account because of gambling concerns, we may take steps to prevent or limit access in accordance with our procedures. You must not attempt to open a new account or use another person's account during a restriction or self-exclusion period. Account restrictions may not immediately prevent access if you continue using existing login details or if technical processing is still taking place, so you should stop playing when you make a request.

We collect, use, store and disclose personal information as described in the applicable privacy notice. This may include information needed to create and manage an account, verify identity and age, process payments, prevent fraud, meet legal obligations, operate the website, provide customer support and improve services. By using the website, you acknowledge that this processing may occur in accordance with the privacy notice and applicable privacy law.

You must use the website lawfully and fairly. You must not interfere with its security or operation, introduce malicious code, use automated tools without permission, exploit a fault, reverse engineer the platform, copy website content for unauthorised purposes, or engage in activity intended to manipulate games, transactions or account systems. You must not use abusive, threatening, discriminatory or defamatory language towards staff, service providers or other users.

• Use the website only for your own personal entertainment.
• Keep your device, software and account credentials reasonably secure.
• Do not attempt to bypass age, identity, location, self-exclusion or other safety controls.
• Do not use the website to launder money, commit fraud or support unlawful activity.
• Do not use software, devices or strategies intended to obtain an unfair advantage.
• Report suspected security problems or incorrect account activity through the available support channel.

5. Suspension, liability and general provisions

We may change, suspend or discontinue all or part of the website or services where reasonably necessary for maintenance, security, business, legal, regulatory or responsible gambling reasons. We may also suspend or close an account where we reasonably believe that these terms have been breached, information is inaccurate, activity is unlawful or harmful, verification cannot be completed, or continued access would create a risk to you, us or another party.

If an account is closed, any treatment of remaining funds will depend on the reason for closure, the outcome of verification, the source of the funds and applicable law. We may retain or restrict funds where this is necessary to investigate suspected fraud, unlawful conduct, a technical issue or a breach of these terms. Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited.

To the extent permitted by law, we are not responsible for loss caused by events outside our reasonable control, interruptions to telecommunications or payment systems, problems with your device or internet connection, unauthorised access resulting from your failure to protect your login details, or reliance on information that is incomplete or out of date. We do not guarantee that the website will always be available, error-free or suitable for every device.

The website and its content, including text, graphics, software, branding and other materials, are protected by intellectual property rights. You may use them only for personal, lawful access to the services. You must not reproduce, distribute, modify or commercially exploit them without appropriate permission. Any third-party content or links are provided for convenience and may be subject to separate terms.

Complaints and applicable law

If you have a question, concern or complaint about an account, transaction, game or service, please use the support or complaints process made available on the website. Provide enough information for the matter to be reviewed, while avoiding the inclusion of unnecessary sensitive information. We may request further details, review relevant records and explain the outcome or next available step.

These terms are intended to operate consistently with applicable Australian law and any other mandatory law that applies to you or the services. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not amount to a waiver of that provision.

We may update these terms from time to time to reflect changes to the website, services, legal requirements or operating processes. The updated version will be made available on the website, and the date or other information identifying the current version may be displayed there. Continued use of the website after an update takes effect indicates acceptance of the revised terms, unless applicable law requires a different process. If you do not accept an update, you must stop using the services and may use the available process to close your account.